bajiee Privacy Policy

Introduction and Overview

bajiee is an online betting and casino platform operating for players in Bangladesh. We believe your personal privacy is a fundamental right. When you register, log in, or use any service on our platform, you share certain information with us. The purpose of this Privacy Policy is to clearly inform you what that information is, why it is collected, and how it is kept secure.

Our Privacy Policy has been developed in accordance with international data protection standards. bajiee never sells your information to unauthorized third parties and does not use it for any unrelated purpose without your consent.

Information We Collect

The following types of information may be required to create an account and use services on bajiee:

2.1 Personal Identification Information

• Full name (as per ID)
• Date of birth (for age verification)
• Mobile number
• Email address
• Current address
• National ID (NID) or passport number (where applicable)

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking number
• Bank account details (for bank transfers)
• Deposit and withdrawal transaction history

2.3 Technical Information

• IP address and device type
• Browser version and operating system
• Platform activity logs (login time, gaming history)
• Cookie and session data

2.4 Voluntary Information

We may also store information you provide when contacting customer support via live chat or email.

Purpose of Data Collection

bajiee uses your information only for the following legitimate purposes:

• Account management: To ensure your registration, login, and account security.
• Age verification: To fulfill the legal requirement of providing services only to individuals aged 21 or older.
• Financial transactions: To process deposits and withdrawals and prevent fraud.
• Customer support: To resolve your complaints and questions.
• Platform improvement: To review user experience and improve service quality.
• Promotional communication: To send messages about bonuses and offers with your consent.
• Responsible gaming: To identify unusual usage patterns and provide assistance.

Cookie Policy

The bajiee website uses cookies. Cookies are small text files stored in your browser that help us remember your preferences and usage patterns.

4.1 Essential Cookies

These cookies are essential for the basic functioning of the platform. They are used for session management, maintaining login status, and ensuring security. Disabling these cookies will prevent the site from working properly.

4.2 Analytical Cookies

These cookies are used to understand which pages users visit, for how long, and where issues occur. The information collected is completely anonymous.

4.3 Cookie Control

You can disable cookies at any time from your browser settings. However, this may limit the functionality of some services.

Data Sharing and Third Parties

bajiee does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Payment Processors

Necessary information is shared with the relevant payment gateways to process transactions via bKash, Nagad, Rocket, Upay, and bank transfer.

5.2 Legal Obligations

It is our legal responsibility to provide information in response to valid orders from government authorities or courts. In such cases, we are required to comply with applicable law.

5.3 Security Specialists

Third-party specialists may be engaged to help prevent fraud and money laundering. These organizations operate under strict confidentiality agreements.

5.4 Business Transfers

If bajiee is ever merged or acquired, the new authority will be required to comply with this same Privacy Policy.

Data Security Measures

bajiee uses industry-leading security measures to keep your information protected:

• SSL Encryption: All data transfers on our site are secured with SSL/TLS encryption.
• Encrypted Database: Stored data is kept in encrypted format, accessible only by authorized personnel.
• Firewall Protection: Advanced firewalls and intrusion detection systems remain active.
• Two-Factor Authentication: If a suspicious login is detected, an additional verification process is triggered.
• Regular Audits: Our security systems are regularly reviewed and updated.
• Staff Training: All staff are trained on data protection.

Any security breach is identified as quickly as possible and affected users are notified.

Data Retention Period

bajiee retains your information only for as long as it is needed. Generally:

• All information is retained while the account is active.
• Transaction information is kept for a specified period after account closure for legal and financial record purposes.
• Customer support communication records are retained for at least 1 year.
• In the case of legal disputes, relevant information may be retained for some time after the case is resolved.

After the designated retention period, information is securely deleted or anonymized.

User Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You may contact us to find out what information we hold about you. We will provide the information after appropriate verification.

8.2 Right to Rectification

If any information stored in your account is incorrect or incomplete, you may request a correction.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, if legal obligations exist, it may not be possible to delete all information.

8.4 Right to Restrict Processing

If you have a legitimate reason to limit how your information is used, you may inform us.

8.5 Right to Withdraw Consent

Consent given for promotional emails or messages may be withdrawn at any time. This will not affect the core services of your account.

Minors and Age Verification

bajiee is for individuals aged 21 or older only. We do not collect or store information from children or minors.

Age verification is mandatory at registration. If there is any doubt about a user's age, we may request additional identity documents and, if necessary, suspend the account.

If we learn that a minor is using our site, that account will be immediately closed and all associated information will be deleted.

Marketing Communication

If you give consent at the time of registration or at any point afterward, bajiee may contact you about the following:

• New bonuses and promotional offers
• Information about new games and services
• Important account updates
• Responsible gaming information

You can opt out of marketing communications at any time by contacting us via email ([email protected]) or through live chat.

Policy Changes

bajiee reserves the right to amend this Privacy Policy as needed. For any significant changes:

• The updated policy will be published on this page.
• The effective date at the top of the page will be updated.
• For notable changes, a notification may be sent to your registered email.

Continued use of the platform after any changes will be considered your acceptance of the new policy. We therefore recommend reviewing this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Live Chat: Support is available in Bengali 24/7.
• Email: [email protected]

We generally aim to respond to your queries within 3 business days. For urgent matters, contacting us via live chat will get you a faster resolution.